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We will return your finished blind to you within 28 days of acknowledging
receipt of your fabric.
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Orders for more than 10 blinds from a single customer may be subject
to a 40 day delivery period.
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Your blind will be returned to you by a secure delivery service requiring
a signature for receipt. We do not accept responsibility for blinds
left at unattended premises.
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You are responsible for posting your fabric to Just Romans by a secure
delivery service. We do not accept responsibility for fabrics lost
in transit to us.
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Blinds are made according to the measurements provided by the customer
and we cannot accept responsibility for incorrect measuring or incorrectly
completed order forms.
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Fitting instructions are provided but no responsibility will be accepted
if the surface to which the blind is fixed is damaged or found to
be unsuitable.
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Advice given on fabric types is as a guidance only. Should you provide
a fabric which is deemed unsuitable you will be advised of this immediately
upon its receipt and the fabric will be returned to you immediately.
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Checked pattern fabrics have a tendency to "run out" making
it very difficult to pattern match multiple blinds. In the event of
a check fabric provided by the customer running out, every effort
will be made to keep multiple blinds matching but exact pattern match
cannot be guaranteed.
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Customers are responsible for ensuring that additional fabric has
been accounted for when ordering multiple blinds which are to pattern
match.
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In the event of a blind going missing or being damaged in return
transit, Just Romans will endeavour to obtain replacement value from
the carrier. However, Just Romans will not pay to the customer replacement
value until settlement is received from the carrier. No compensation
will be paid by Just Romans in the event of late delivery caused by
failure of the carriers services.
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Payments are processed once a blind is in production and not before.
A finished blind will not be despatched until payment has cleared
into Just Romans' account. In the event of a failed method of payment
we will contact the customer to advise this and seek alternative method
of payment. Blinds will not be despatched until a failed payment is
rectified. Should this result in delivery in excess of 28 days Just
Romans accepts no responsibility for such a delay.
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In the event that a customer selects fabric from one of our ranges
which is subsequently out of stock, this may cause the 28 day delivery
of the finished blind to be extended. We will advise customers by
email if there is to be a delay of this nature.
